Intel(r) Usb 31 Extensible Host Controller Driver Not Working

Posted on  by 

My laptop's model number is an ASUS X205TA-SATM0404G. It has 2 USB 2.0 ports, which I have verified by looking up the specs online and also via the software and techniques mentioned here: How to detect if a USB port is 3.0 or 2.0?

So, why is it that in Device Manager, under 'Universal Serial Bus controllers', there is an entry that reads 'Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)'? To give more info, this is the list of entries:

Jan 2, 2019 - This package provides the driver for Intel USB 3.0/3.1 eXtensible Host Controller. Systems running the following Windows 7. Not Applicable. I also was able to install the Intel(R) USB 3.0/3.1 eXtensible Host Controller Driver instead of the standard microsoft one, but that also didn't change the state of the USB 3.0 ports. I already turned off xHCI Handoff in bios, but there is no change at all. Also legacy support was switched to auto, disabled or enabled, no change whatsoever.

Universal Serial Bus controllers
Generic USB Hub
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
USB Composite Device
USB Root Hub (xHCI)

Intel(r) Usb 31 Extensible Host Controller Driver Not Working On Computer

My operating system is Windows 8.1, 32 bit.

Community

Intel(r) Usb 31 Extensible Host Controller Driver Not Working On Pc

RoloRolo
3672 gold badges7 silver badges15 bronze badges

2 Answers

Some OEMs are indeed stupid and use USB 3.0 controllers, but use USB 2.0 ports (micro USB for example).

DriverUsb

To see which speed ports support, run a tool called USB Device Tree Viewer and click on each listed port which has the entry IsUserConnectable (here the user can connect USb devices, some are internally used to attach devices like USB card readers) and look for SupportedUSBProtocols and if the entry Usb300 has a 1 (yes) set. Here not:

So the USB chip supports USB 3.0, but the OEM on the Tabled used micro USB 2.0 port.

magicandre1981magicandre1981
83.2k20 gold badges131 silver badges209 bronze badges

Intel Atom processors are a SoC or system on a chip. Which means they put everything including the kitchen sink onboard the CPU. So there is often devices on these smaller netbooks not utilized.

On my ASUS X205TA not only do I have a USB3.0 controller that shows up but in not broken out there is also a hardware com1 port.

If you look at the datasheet for the Intel Atom Z3735F processor in these both devices likely exist on the CPU chip itself, USB for sure and serial port more than likely. Its not that 'OEMs are indeed stupid and use USB 3.0 controllers, but use 2.0 ports.' Its more often that the engineers had a price point and a feature list they were given. They just did not utilize it for cost or space considerations.

Intel is not going to make 8 versions of a CPU with different configurations. Often there are unused devices that are not used integrated into various chips and components in most electronics (not just computers). To make things less confusing unused features usually have a way to be turned off via grounding pins or permanently set firmware/BIOS options. Sometimes manufactures don't do it, can't do it, or planned to have that feature and it gets hastily taken off to save space or cost at the last minute.

One common example of this is most newer i3/i5/i7 Intel processors support up to 4 monitors while many motherboards only have 1 monitor connector. It is becoming more common for motherboards with integrated graphics to have 2 and sometimes 3 monitor connectors but there still are not that many motherboards that break out all 4 display ports.

What you're seeing is common with newer hardware at all levels.

Heptite
15.4k5 gold badges45 silver badges61 bronze badges

Intel(r) Usb 31 Extensible Host Controller Driver Not Working On Laptop

AndrewAndrew

Intel(r) Usb 31 Extensible Host Controller Driver Not Working On Mac

Not the answer you're looking for? Browse other questions tagged usbusb-3usb-2 or ask your own question.

Coments are closed